170+ Years Strong. Industry Leader. Global Impact.
At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our network of industry subject matter experts.

The Security Consultant, assigned to a luxury hotel property in Tokyo, Japan, will provide strategic leadership across security, safety, and risk management to protect guests, colleagues, assets, and the hotel's reputation. This is a temporary assignment of approximately six months, with the possibility of extension based on business needs.

Reporting to the Hotel Manager (a non-Japanese national) and leading a team of approximately 9 direct reports, all Japanese speaking.

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Provide strategic leadership across security, safety, and risk management to protect guests, colleagues, assets, and the hotel's reputation.
• Ensure compliance with corporate policies, local regulations, and industry standards related to security, safety, and emergency management.
• Develop and enhance security and risk management frameworks, policies, procedures, and controls.
• Identify, assess, and mitigate operational risks through intelligence gathering, incident analysis, and preventative measures.
• Lead crisis management, emergency preparedness, incident response, and post-incident reviews.
• Oversee investigations and claims management, coordinating with legal counsel, insurers, and authorities, as required.
• Drive occupational health and safety initiatives, training programs, and workers' compensation processes.
• Lead the security team through effective recruitment, development, performance management, and succession planning.
• Manage a diverse security team spanning a range of ages, including a significant number of former police officers, ensuring cohesive leadership and team dynamics.
• Oversee and coordinate with an outsourced security vendor providing 4-5 officers covering day and night shifts.
• Lead setup, configuration, and ongoing management of security systems and technology infrastructure.
• Provide VIP protection and handling for high-profile guests as required.
• Manage departmental budgets and optimize the deployment of security personnel, technology, and resources.
• Present a professional image of the organization when speaking to guests, colleagues, and all levels of internal and external stakeholders.
• All other duties, as assigned.

Professional qualification in Security Management, Risk Management, Emergency Management, Criminal Justice or a related discipline. Experience in security, safety, and operational risk management within a luxury hospitality environment is required. Experience in security systems setup and management. Background in physical security, corporate security, and VIP protection/handling.

• Native or business-level fluency in Japanese and business-level fluency in English, both written and spoken.
• Strong, proven people management experience, particularly leading sizeable, diverse teams.
• Hotel/hospitality industry background preferred but not mandatory; demonstrated experience managing large teams is considered more critical.
• Proven crisis leadership and decision-making skills, with the ability to perform effectively under pressure.
• Strong investigative, analytical, and incident management capabilities.
• Solid understanding of security-related legal, regulatory, and compliance requirements.
• Excellent stakeholder management, influencing, and communication skills.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

• Regular computer usage.
• Occasional reaching and lifting of small objects and operating office equipment.
• Frequent sitting, standing, and/or walking.
• Occasional weekend work required, compensated with weekday time off in lieu.
• 3 meals per day provided on site.
• Dry cleaning service provided for business attire.
• Travel, as required.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.