170+ Years Strong. Industry Leader. Global Impact.
At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our network of industry subject matter experts.

The Regional Desk Operator is responsible for monitoring and responding to security incidents within a specific geographic region. This role ensures localized situational awareness and supports tactical operations aligned with regional protocols.

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Monitor regional threat intelligence and incident feeds.
• Respond to incidents and coordinate with local stakeholders
• Maintain regional incident logs and daily reports.
• Escalate incidents to the regional lead and global desk when necessary.
• Support regional travel security, executive protection, and event monitoring.
• Liaise with local law enforcement and emergency services
• Ensure compliance with regional security policies and procedures
• Monitoring the door alarms regionally and respond
• Badge rejection feed to be escalated to RSM
• Incident investigation via CCTV footage when needed
• Badge Printing and/programming for new hire
• Badge activation and deactivation
• Extension of Contingent worker flows
• Attending Physical Security workflow requests
• All other duties, as assigned.

Bachelor’s degree with atleast three years of experience in regional security operations or emergency response.

• Able to analyze and provide rigorous and creative insight into complex situations
• Client orientated and results driven
• Able to multi-task and deliver timely work products in a fast-paced environment
• Serve as an effective team membe
• Able to work with highly confidential security-related information.
• Strong personal initiative
• Able to work independently with little supervision
• Computer skills; Microsoft Office .
  

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

• Regular computer usage.
• Occasional reaching and lifting of small objects and operating office equipment.
• Frequent sitting, standing, and/or walking.
• Travel, as required.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.