170+ Years Strong. Industry Leader. Global Impact.
At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our network of industry subject matter experts.

The Associate ServiceNow Developer is responsible to Design, develop, and enhance ServiceNow applications, workflows, and platform capabilities to support business and ITSM processes. This role focuses on configuring and customizing forms, fields, tables, UI policies, business rules, and client scripts to meet business needs.

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Integrate ServiceNow with enterprise systems and external applications using REST, SOAP, and other integration methods.
• Conduct unit, system, and integration testing and manage deployments to production environments and Create technical documentation .
• Stay current with ServiceNow upgrades, best practices, and continuously identify improvement opportunities.
• Manage and maintain SN platform, Implementation and optimization of Incident, Problem, and Change Management processes.
• .All other duties, as assigned.

Must have minimum of 3 years of experience. Must be ServiceNow CSA Certified. Experience preparing technical documentation, including design specifications, user guides, and standard operating procedures along with Agile development life cycle processes also experience with deployment of update sets to production environments. 

• Strong Proficiency in ServiceNow scripting (JavaScript, Glide API), including business rules, client scripts, UI policies, and workflows 
• Familiarity with CMDB, data modeling, and CI relationships.
• Problem-solving and troubleshooting skills to handle incidents & defects .
• Excellent communication and collaboration abilities, with the capacity to work effectively in cross-functional teams. 
• Perform thorough testing of developed solutions, including unit testing, system testing, and integration testing.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

• Regular computer usage.
• Occasional reaching and lifting of small objects and operating office equipment.
• Frequent sitting, standing, and/or walking.
• Travel, as required.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.