170+ Years Strong. Industry Leader. Global Impact.
At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our team of industry subject matter experts.

The Service Request Coordinator will  perform general administrative tasks as required to support team operations.

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Log and track incoming service requests to ensure timely resolution and follow-up.
• Validate and submit invoices with proper documentation into the Coupa system.
• Track all actions, compile statistics, and generate reports on work activities.
• Perform general administrative tasks as required to support team operations.
• All other duties, as assigned.

3+ years of experience in an administrative function. Experience with Business Intelligence (BI) tools. Familiarity with invoicing systems like Coupa. Previous experience in administrative or coordinator roles.

• Proficiency in Microsoft Office applications (e.g., Excel, Word) and Smartsheet.
• Strong organizational skills with attention to detail and accuracy.
• Ability to work independently and manage multiple tasks efficiently.
• Consistent data availability to a GCA client.
  

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

• Regular computer usage.
• Occasional reaching and lifting of small objects and operating office equipment.
• Frequent sitting, standing, and/or walking.
• Travel, as required.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.